Date: 07-12-2015

Case Style: Elizabeth Burciaga v. Ravago Americas, L.L.C.

Case Number: 14-3020

Judge: Bye

Court: United States Court of Appeals for the Eighth Circuit on appeal from the Southern District of Iowa (Polk County)

Plaintiff's Attorney: Andrew L LeGrant and Margret Elizabeth White

Defendant's Attorney: Chris Hoyme, Sue Schneider, Adam Jacob Vergne and Ken Wentz

Description: Elizabeth Burciaga sued her employer, Ravago Americas LLC (Ravago),
alleging Ravago violated her rights under the Family Medical Leave Act (FMLA), 29
U.S.C. §§ 2601-2654. The district court1 granted summary judgment in favor of
Ravago, and Burciaga appeals. We affirm.
I
Burciaga began working at one of Ravago’s unit branches in August 2007 as
a customer service representative (CSR). The unit branch was responsible for
distributing plastic and rubber resin, and as a CSR, Burciaga’s tasks included
contacting sales representatives and customers, receiving and processing orders,
scheduling shipments, and resolving customer issues. For the duration of Burciaga’s
employment with Ravago, Jeremy Howe, a customer service manager, served as her
supervisor.
Prior to the FMLA leave at issue in this case, Burciaga utilized FMLA leave
during her employment with Ravago on two separate occasions, in 2008 and late 2010
through early 2011, for the births of her children. Burciaga did not inform Howe this
leave was taken pursuant to the FMLA and was unaware whether Howe knew she was
taking FMLA leave. Ravago’s Director of Human Resources Donna Comey
indicated, however, her general practice is to inform an employee’s local management
team when the employee takes FMLA leave. Howe described a general lack of
knowledge about FMLA leave and explained his concern when Burciaga was absent
from work was only that her desk was covered by another employee. Burciaga
remained employed and received annual raises after each of these occasions taking
FMLA leave.
After Burciaga returned to work in 2011, she had several performance-related
issues. In May 2011, Burciaga took a lunch break which Howe considered longer
1The Honorable James E. Gritzner, then Chief Judge, United States District
Court for the Southern District of Iowa.
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than a normal lunch break without notifying Howe. Howe began keeping notes about
Burciaga after this occurrence. Howe could not recall taking notes about other CSRs
after they had taken longer than normal lunch breaks, but he did express that he took
notes about other CSRs. Later, Burciaga made a shipping error by shipping an order
which she had already shipped under a different purchase order. Howe met with
Burciaga about the error and warned her about errors she had recently been making,
including one from the prior week. Howe explained to Burciaga to take her time and
enter orders correctly because if the errors continued, she may be terminated.
Burciaga next requested FMLA paperwork on or about July 27, 2012, for
intermittent leave to care for her son. Ravago’s human resources department
processed Burciaga’s request and approved her FMLA leave. Burciaga did not inform
Howe that she requested FMLA leave but indicated to Howe that she was going to be
absent from work to tend to her son. According to Burciaga, Howe provided her time
off for appointments when she requested it and was flexible with scheduling so she
could attend appointments. Howe expressed during his deposition, however, that he
was “probably a little frustrated” by Burciaga’s need to miss work. Burciaga
thereafter took FMLA leave for half a day on August 8, 2012, September 5, 2012, and
September 6, 2012.
After Burciaga returned from leave on September 6, she committed a series of
shipping errors over the following three weeks. On September 10, Burciaga entered
an order for 15,000 pounds of material into the system when the customer ordered
22,500 pounds of material. Howe caught the error prior to the order being shipped
and directed Burciaga to correct it. Howe indicated he “felt like [he] had to
micromanage [Burciaga]” after this error. The following day, September 11, Burciaga
submitted and shipped material under the wrong customer number. Howe had to
remind Burciaga twice before she completed a corrective action form, which Ravago
requires its employees to complete to inform the company of the error. Howe again
noted he felt as though he needed to micromanage Burciaga.
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Then, on September 18, Burciaga shipped the wrong material to a customer.
She again shipped the wrong material to a customer on September 27. This error
resulted after Burciaga failed to verify customers with whom she had long-term, prior
experience and caused a shipment to be addressed for Arizona instead of Utah. The
shipment, however, never reached Arizona because Burciaga approached Logistics
Coordinator John Eighmey who was able to reroute the shipment. When Burciaga
explained to Eighmey how poorly she felt about sending the material to the incorrect
customer, Eighmey explained he could easily solve the issue and characterized it as
a “piece of cake” and not a “big deal.”
Burciaga spoke with Howe the following day about the error. Howe also spoke
with Eighmey about the error, and Eighmey complained to Howe that Burciaga
habitually made shipping errors. Howe described being frustrated that Burciaga failed
to recognize her own clients and sent a shipment without verifying the proper client.
He believed Burciaga, a CSR with five years of experience, should not be making the
kind and number of errors she was making.
Howe subsequently met with Stephen Kramer, a controller at Ravago, to discuss
Howe’s concerns about the errors and whether termination of Burciaga was
appropriate. Howe then placed a call to Comey about proper procedure, but he instead
spoke with Jennifer Feliciano, a payroll and benefits administrator. Feliciano
explained that when she spoke with Howe, Howe was still considering Burciaga’s
termination and did not know Burciaga had completed or taken FMLA leave.
Feliciano explained she then provided Howe with information about Burciaga’s
FMLA leave.
Howe later communicated with Comey about Burciaga’s termination, and on
the afternoon of the 28th, he and Kramer met with Burciaga to terminate Burciaga’s
employment. Howe indicated the termination was due to Burciaga’s shipping errors
and that Ravago could not afford continued, costly mistakes because they could
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impact Ravago’s reputation. When Burciaga requested a full report of her errors,
Howe replied it would not affect the decision. Howe also could not provide Burciaga
with the specific monetary amount her errors costed Ravago. Neither Howe nor
Kramer referenced Burciaga’s FMLA leave or absences from work during the
meeting.
Burciaga thereafter filed suit against Ravago in Iowa state district court,
alleging Ravago violated her rights under the FMLA by terminating her employment.
Ravago removed the suit to federal court and thereafter filed a motion for summary
judgment. The district court granted summary judgment to Ravago, finding Burciaga
failed to present sufficient evidence demonstrating a causal connection between her
termination and FMLA leave. The district court further found Burciaga did not
present sufficient evidence of pretext. Burciaga appeals.
II
“We review a district court’s grant of summary judgment de novo, viewing the
facts in the light most favorable to the nonmoving party and giving that party the
benefit of all reasonable inferences that can be drawn from the record.” Johnson v.
Wells Fargo Bank, N.A., 744 F.3d 539, 541 (8th Cir. 2014) (internal quotation marks
omitted). Summary judgment is proper if “there is no genuine dispute as to any
material fact and the movant is entitled to judgment as a matter of law.” Fed. R. Civ.
P. 56(a).
“The FMLA provides eligible employees up to 12 workweeks of unpaid leave
during any 12-month period.” Marez v. Saint-Gobain Containers, Inc., 688 F.3d 958,
963 (8th Cir. 2012) (internal quotation marks omitted). An employer may not
“interfere with, restrain, or deny the exercise of or attempt to exercise, any right”
under the FMLA. 29 U.S.C. § 2615(a)(1). There are two types of claims under
§ 2615(a)(1), entitlement claims and discrimination claims. Hudson v. Tyson Fresh
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Meats, Inc., — F.3d —, 2015 WL 2434933, at *2 (8th Cir. May 22, 2015).2 Burciaga
asserts a discrimination claim against Ravago. A discrimination claim occurs when
“an employer takes adverse action against an employee because the employee
exercises rights to which he is entitled under the FMLA.” Pulczinski v. Trinity
Structural Towers, Inc., 691 F.3d 996, 1006 (8th Cir. 2012). “An employee making
[a discrimination] claim must prove that the employer was motivated by the
employee’s exercise of rights under the FMLA.” Id. Using FMLA leave “does not
give an employee any greater protection against termination for reasons unrelated to
the FMLA than was available before.” Malloy v. U.S. Postal Serv., 756 F.3d 1088,
1090 (8th Cir. 2014).
“Absent direct evidence, an FMLA discrimination claim is analyzed under the
McDonnell Douglas burden-shifting framework.” Hager v. Ark. Dep’t of Health, 735
F.3d 1009, 1016 (8th Cir. 2013). For Burciaga to establish a prima facie case of
FMLA discrimination, she must show: “(1) that [s]he engaged in activity protected
under the Act; (2) that [s]he suffered a materially adverse employment action, and (3)
that a causal connection existed between [her] action and the adverse employment
action.” Pulczinski, 691 F.3d at 1007. “[T]he burden [then] shifts to [Ravago] to
articulate a legitimate, nondiscriminatory reason for its challenged actions.” Stallings
v. Hussmann Corp., 447 F.3d 1041, 1051 (8th Cir. 2006) (internal quotation marks
omitted). “The employee may then demonstrate that the proffered reason is pretextual
. . . .” Hudson, 2015 WL 2434933, at *3.
Here, the district court determined Burciaga could not withstand summary
judgment on her prima facie case because she failed to present sufficient evidence of
a causal connection between her FMLA leave and her termination. Specifically, the
district court determined evidence of temporal proximity alone was insufficient to
2A third type of FMLA claim, a “retaliation” claim, exists under § 2615(a)(2).
See Pulczinski v. Trinity Structural Towers, Inc., 691 F.3d 996, 1005-06 (8th Cir.
2012) (recognizing three distinct claims under FMLA).
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establish the causal connection and evidence regarding Howe’s general attitude
toward Burciaga’s absences did not create a genuine issue of material fact to withstand
summary judgment. On appeal, Burciaga contends the district court erred and should
have considered evidence she presented which demonstrated similarly-situated
employees who committed shipping errors were treated more favorably than Burciaga.
Citing Marez, 688 F.3d at 963-64, Burciaga maintains this evidence was more than
sufficient to withstand summary judgment on her prima facie case.
For purposes of this appeal, however, we need not decide whether Burciaga
presented sufficient evidence to demonstrate causation. Even if we were to assume
Burciaga established a prima facie case, Ravago rebutted Burciaga’s evidence by
articulating a “non-discriminatory, legitimate justification for its conduct,” Wierman
v. Casey’s Gen. Stores, 638 F.3d 984, 993 (8th Cir. 2011)—Burciaga’s shipping
errors. Consequently, Burciaga was tasked with presenting sufficient evidence of
pretext in order to survive Ravago’s motion for summary judgment. See Lovland v.
Emp’rs Mut. Cas. Co., 674 F.3d 806, 814 (8th Cir. 2012) (finding the district court
properly granted summary judgment where “Lovland failed to present evidence
creating an issue of fact whether EMC’s non-discriminatory reasons were a pretext for
FMLA retaliation”). Burciaga may demonstrate pretext by “showing that the
employer’s proffered explanation is unworthy of credence or persuading the court that
a prohibited reason more likely motivated the employer.” Hudson, 2015 WL
2434933, at *3 (internal quotation marks omitted).
First, Burciaga contends she presented sufficient evidence to survive summary
judgment on the issue of pretext because Ravago treated similarly-situated employees
more favorably than her. Specifically, Burciaga maintains at least seven other
employees made shipping errors as frequently as she did in September 2012 and were
not disciplined.
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“At the pretext stage, the test for determining whether employees are similarly
situated to a plaintiff is a rigorous one.” Burton v. Ark. Sec’y of State, 737 F.3d 1219,
1230 (8th Cir. 2013) (internal quotation marks omitted). In order to rely on similarlysituated
evidence, an employee “must prove only that the other employees were
similarly situated in all relevant respects.” Ridout v. JBS USA, LLC, 716 F.3d 1079,
1085 (8th Cir. 2013) (internal quotation marks omitted). “To demonstrate that they
are similarly situated, [the employee] need only establish that he or she was treated
differently than other employees whose violations were of comparable seriousness.”
Id. (internal quotation marks omitted). That is, “the individuals used for comparison
must have dealt with the same supervisor, have been subject to the same standards,
and engaged in the same conduct without any mitigating or distinguishing
circumstances.” Wierman, 638 F.3d at 994 (internal quotation marks omitted).
“Where evidence demonstrates that a comparator engaged in acts of ‘comparable
seriousness’ but was disciplined differently, a factfinder may decide whether the
differential treatment is attributable to discrimination or some other cause.” Ridout,
716 F.3d at 1085.
After reviewing the record, we find Burciaga failed to present sufficient
evidence demonstrating fellow employees were similarly situated to her. Burciaga
committed four shipping errors in seventeen days, and Howe considered her errors
particularly egregious because Burciaga committed these errors with five years of
experience as a CSR and committed the final error by failing to discern between two
of her own clients. Howe was unaware of any other CSRs committing an error of this
nature. Although Burciaga presented evidence of shipping errors committed by her
fellow employees, these employees did not commit the number of errors Burciaga did
within such a short span of time, see Williams v. Saint Luke’s-Shawnee Mission
Health System Inc., 276 F.3d 1057, 1060 (8th Cir. 2002) (finding it significant that the
number of accusations against the plaintiff was higher than other employees), the
majority of the fellow employees did not have the same or similar amount of
experience when they committed their errors as Burciaga did when she committed
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hers, see Bogren v. Minnesota, 236 F.3d 399, 405 (8th Cir. 2000) (“[T]roopers beyond
the probationary period are not similarly situated to a probationary trooper.”), and the
evidence presented by Burciaga is unclear as to whether the errors committed by
Burciaga’s fellow employees involved a CSR failing to recognize between his or her
own long-term clients. Howe stressed that errors of that nature could be costly to
Ravago’s reputation. See Davis v. Jefferson Hosp. Ass’n, 685 F.3d 675, 682 (8th Cir.
2012) (finding the employee failed to present evidence of similarly-situated physicians
because he failed to present evidence addressing the reasons proffered by the
employer for revoking his privileges). Consequently, Burciaga failed to present
sufficient evidence demonstrating her fellow employees engaged in the same conduct
as she did without any mitigating or distinguishing circumstances and committed
errors of comparable seriousness. Burciaga’s fellow employees, therefore, were not
similarly situated to her.
Notwithstanding any alleged evidence pertaining to similarly-situated
employees, Burciaga presents several other reasons in an attempt to demonstrate
pretext. Specifically, Burciaga maintains Howe exaggerated the seriousness of
Burciaga’s error on September 27, 2012, because Eighmey characterized the error as
not a “big deal” and had seen a “bigger mistake” by another CSR; Howe indicated
during Burciaga’s termination meeting that a full report of her shipping errors would
not affect his decision; Howe indicated Burciaga’s error was “costly” when he could
not provide how much the error would cost Ravago; Ravago pointed to no objective
criteria concerning shipping errors made by CSRs and what constitutes an
unacceptable number, or degree, of errors, which allowed for Howe to offer a selfserving,
after-the-fact explanation for his motivation to terminate Burciaga; and Howe
admitted he was “probably a little frustrated” by Burciaga’s need to be absent from
work. We disagree.
None of the contentions provided by Burciaga show any discriminatory animus
on behalf of Howe because Burciaga utilized FMLA leave and are insufficient for a
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reasonable fact finder to infer intentional discrimination. First, the reasonable
inference from Eighmey’s “big deal” statement is that he was referring to his ability
to reroute the shipment rather than the severity of Burciaga’s error. Eighmey was not
a CSR manager, but rather, a logistics coordinator. Further, although Eighmey had
seen a “bigger mistake,” the other CSR’s error is distinguishable from Burciaga’s.
Eighmey also complained to Howe about Burciaga habitually making shipping errors.
Second, Burciaga fails to provide sufficient reasons why Howe’s lack of
providing a full report of her errors demonstrates pretext. Burciaga admitted she made
the shipping errors at issue, and neither Howe nor Kramer made any indication to
Burciaga during their meeting that her FMLA leave was the reason for her
termination. Howe also previously informed Burciaga of the possibility of
termination if she continued making shipping errors.
Third, when considering Howe’s statement pertaining to the cost of Burciaga’s
errors in the context it was made, the reasonable inference derived from the statement
is that it was not a literal reference to a monetary amount. Instead, Howe’s statement
referred to suffering or damage which could result to Ravago’s reputation by shipping
errors of that nature. Burciaga does not dispute that the errors could damage Ravago’s
reputation.
Fourth, Burciaga fails to provide how Howe created an after-the-fact
explanation for her termination. During the meeting between Howe, Kramer, and
Burciaga, Howe indicated the reason for Burciaga’s termination was her shipping
errors, and Howe has maintained a consistent explanation for the termination. When
an employer does not waver from its explanation, the circumstances militate against
a finding of pretext. See EEOC v. Trans States Airlines, Inc., 462 F.3d 987, 995 (8th
Cir. 2006) (noting the employer never wavered from its one explanation for
terminating the plaintiff and distinguishing those cases in which the employers’
substantial change in position supported an inference of pretext).
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Lastly, although Howe indicated in his deposition he was “probably a little
frustrated” by Burciaga’s need to be absent from work, Burciaga provided no context
or timetable for Howe’s sentiment or whether it related to her FMLA leave at issue in
this matter. See Ghane v. West, 148 F.3d 979, 982 (8th Cir. 1998) (holding evidence
insufficient as a matter of law to support a reasonable inference that the employer’s
proffered reasons for discharging the employee were pretextual “because there [was]
no evidence that [a] remark was . . . made in connection with the decisional process”).
Additionally, Howe allowed Burciaga the flexibility to rearrange her schedule and
take time off of work, and he never made any comments about Burciaga’s need to take
FMLA leave. His only concern when Burciaga was absent from work was that her
desk was covered by a fellow employee. Burciaga’s suggested inference from Howe’s
comment, based on the record, is too tenuous to demonstrate pretext. See Hoffman
v. Rubin, 193 F.3d 959, 965 (8th Cir. 1999).
Burciaga also took FMLA leave on two prior occasions without repercussions,
suggesting Howe and Ravago were not hostile to the protected activity. See Chappell
v. Bilco, Co., 675 F.3d 1110, 1120 (8th Cir. 2012) (“[Chappell’s] numerous uses of
FMLA leave without negative consequences support Bilco’s non-discriminatory and
non-retaliatory justification for Chappell’s termination.”). “[T]o survive summary
judgment, [the plaintiff] must adduce enough admissible evidence to raise genuine
doubt as to the legitimacy of a defendant’s motive, even if that evidence does not
directly contradict or disprove a defendant’s articulated reasons for its actions.” Id.
at 1119-20 (alterations in original) (internal quotation marks omitted). Burciaga has
not met that burden, and the district court did not err in granting summary judgment
on Burciaga’s FMLA discrimination claim.

Outcome: For these reasons, we affirm the judgment of the district court.

Plaintiff's Experts:

Defendant's Experts:

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